He loves to help others understand the confusing world of travel, airlines, and points and miles. Delta One's cabin on their 767 is made up of 36 fully flat seats in a 1-2-1 configuration. No fault of Delta’s, of course. Thx. Appreciate all the reporting and comments, but I disagree rather strongly about the basic comfort of the Delta One Suite seating. A pass for the entire flight was just $21.95. I wasn’t at all tired until several hours into the flight, and by that point over half of it had already gone by. But the airline’s plans to overhaul its older Boeing 767s with suites should change that. Still, it’s plenty comfortable – especially with Delta’s outstanding bedding (more on this later). However, there is no storage underneath the footrest, unlike other products. And in my case, it was more like 2 or 3 inches. The lounge had a decent spread of both hot food like fried noodles, curry, and eggrolls, along with some smaller finger foods. This is the same setup as Delta’s 767-400 fleet, and in fact, the bones of the suites are basically the same Thomson Vantage XL seats. Let’s start with the best of the best: The bedding. If you’re flying Delta One solo on an Airbus A350, the odd-numbered seats along the wing are closer to the window, while even-numbered suites are closer to the aisle. I cannot overstate how great the pillows (yes, plural) and duvet were on this flight. After pushing the release button, the tray was simple to slide over to the side and put in place. But we did even better, thanks to a great trick to save some serious SkyMiles: booking Delta flights using Virgin Atlantic miles. Considering American Airlines hands out Bang & Olufsen headphones, these headsets are a major shortcoming for Delta. But I am sold. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. However, we have resumed the publication of new, previously unpublished flight, hotel and lounge reviews, from trips taken before the lockdown. Please note that during the COVID-19 crisis, our team has temporarily ceased taking review trips. It was a lot more comfortable than just the one pillow, and would have been great for a flight on which I was really trying to sleep. Unlike the Delta One Suite, Delta One Seats do not have a door to provide more privacy. I watched a movie while I was settling into the flight and had my first meal, and then I spent the majority of the rest of the flight working and watching the airshow. At 24 inches wide, the seat isn’t the widest you’ll find in business class – though far from the narrowest. There’s a mirror inside this flap – a nice, if somewhat odd, touch. Posted By Jon Nickel-D'Andrea on Jan 26, 2020 | 4 comments. 1 B: None: No Power: Seat 1 B is a standard Delta One Seat. This post contains references to products from one or more of our advertisers. I had hoped to try again, as my first experience was not as positive as yours, but the flight was delayed by over 10 hours and Delta put me on a Korean Air flight back instead. Kyle Potter is the executive editor of Thrifty Traveler. Drinks — including the alcohol — were self-serve, which I like because there’s no one there to judge you when you go back for seconds. The one thing to keep in mind is that these doors are locked in the open position during takeoff and landing. Every Delta One passenger gets a set of headphones from LSTN, thanks to a relationship between the airline and the company. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. These contract lounges are generally nothing special, so I wasn’t expecting much. From start to finish, I felt like I was taken care of. I’d say we got a pretty deal for what’s normally a $3,000-plus flight. I chose Seat 6A so I’d have a protected seat, but ended up in 2A after another passenger asked me to switch so that he could be closer to his wife on their way to their European honeymoon. The proximity to the lavatory and galley area may be bothersome. The Points Guy will not sell your email. About 10 minutes after the meal service began, a flight attendant brought out the first course: Zensai, a collection of bite-size dishes. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. For example, 60,000 points are worth $750 toward travel. Of course, I cozied up by the windows so I could take in the views of the gate area, which were pretty awesome. Get our daily email for the latest in travel, flight deals, and how to save on your next trip. But Delta is going all out with its new Delta One suites and Premium Select seats, ordering brand new Airbus A350s and Airbus A330s. For now, though, the lounge was basically on par with most other Sky Clubs that I frequent. And while that might sound like nitpicking when you’re flying business class, that’s what separates the great airlines from the world’s best like Singapore Airlines, Qatar Airways, and EVA Air. The duvet was thick enough to be substantial but not so thick that it was too warm – a frequent problem on planes. I paid $21.95 for a Wi-Fi connection for the duration of the flight, which I found to be reasonable. Seemingly everyone was crammed into the same corner at the top of an escalator landing, and there was a lot of confusion among passengers. Delta A330s average just under 12 years of age. View our latest valuations here. Even with Clear, the security situation wasn’t ideal, either. The graphics were sharp, and the screen itself was responsive. The equipment for this flight was an A330-300. I appreciated that this aircraft had two universal AC outlets and two USB ports. Our verdict: These are easily one of the five or so best business class seats in the sky. Either $5 or 5% of the amount of each transfer, whichever is greater. Finally it was time for dessert, and there was a choice between an ice cream sundae, peach cheesecake, and a selection of cheeses. The two pillows – one large and one smaller – were plush yet remained firm. A RED VENTURES COMPANY. That’s what I pre-ordered, and I’m glad I did – just a few rows behind me, a passenger tried to order the same thing onboard but was told it had already run out. Currently, you can fly in a Delta One suite between: 1. There are, however, a pretty great pair of slippers. In this case, we were able to book the exact same flight for just 60,000 Virgin Atlantic miles, plus the same cash fee of roughly $49. In all, the storage situation was not great but adequate. The final Delta 777 flight will touch down on Saturday, Oct. 31. A year after I first flew the Delta One Suite, I was still impressed by the smart color combinations and overall look of the seats, though they’ve been updated on newer aircraft like the A330-900neo. Minneapolis-St. Paul (MSP) to Amsterdam (AMS) – starting March 28, 2020 3. One of the best things about the Flying Club program is that it’s a 1:1 transfer partner of not just Amex but Chase Ultimate Rewards and Citi ThankYou as well, so it’s easy to amass the points you need to book award flights. My wife and I flew non-suite Delta One r/t JFK-BCN (767 out, A330 return) in March on points (a lot of points, but what else can you do with a stash of Sky Miles?). But there’s one area where Delta falls woefully short: Headphones. Delta departs from Terminal 1 at Narita Airport, and they have a SkyClub there. Odd-numbered seats along the wings are positioned closer to the aisle, with a console table along the window side. going all out with its new Delta One suites and Premium Select seats, pre-select meals in business and first class. In "Reviews" in this trip report, we review our flight in a Delta One Business Class Suite on their A350, Detroit To Tokyo. Would it come at the expense of space? There are business class seats, and then there are business class suites. And the contents were pretty good. I flew in one for first time last week, overnight to Amsterdam in a “flagship” plane. Knowing that the availability probably wouldn’t last all that long, we immediately transferred 50,000 American Express Membership Rewards points to Flying Club at a 1:1 ratio and booked the ticket there. In business class, they were stocked with Malin + Goetz handsoap and moisturizer, which is pretty nice. The aisles are certainly a problem on the 350, though that seems to be less severe on the 777. But there are two quirks with this seat that bear mentioning. Find the Delta One experience available on long-haul international flights and cross-country flights between JFK and LAX or … I found the seat just as comfortable as it was my first experience, in all positions. And while nothing special or spacious, they look nice. I wasn’t feeling hungry so I didn’t dabble. With a noon takeoff, the timing was peculiar. I’ve pretty much written off the possibility of booking premium-cabin awards with Delta SkyMiles, as the rates are typically outrageous. I, however, headed straight for the Delta Sky Club, on the second floor of the terminal building. It was also awkward for the flight attendants to serve meals – too small of a space coupled with too tight of an aisle / entry way (at least on the a350, in the row with the seat closest to the window). Before I took this flight, I read that Delta had a separate check-in area for Delta One passengers, but when I entered the terminal, I immediately saw the SkyPriority check-in area, and it wasn’t busy, so I just hopped in line there and was through in less than five minutes. what is streaming onboard Delta every month. That makes the A330 one of the younger models in Delta’s fleet. And while that’s not that large on paper, it’s positively massive thanks to how close it is to your seat. As an unashamed, hamster-wheel-addicted Delta Diamond Medallion, I’ve gotten to fly up front several times on the airline’s long-haul fleet, and the crown jewel of those airplanes is the Delta One Suite, which can be found in the airline’s Airbus A350s, A330-900neos, and Boeing 777s. I have to admit that I was skeptical about the main selling point of these suites: the door. So if you’re looking for extra privacy, go for an even-numbered suite to be even farther away from the aisle. Just an example, I thought this setup was far more spacious than the Japan Airlines SkySuites, with just as much privacy. Just about 20 minutes after takeoff, the crew began the meal service. And once the certification rules are rewritten, others can step through that door. These alternate row by row. But thankfully, the Delta One Suite is here to stay. Review: Delta One from Dallas to London Getting to New York Hi everyone, I’m the Thad Peter has been mentioning in his recent posts. The meal service was identical to other Delta One flights. TPG reviews Delta's brand-new Delta One suite on board the inaugural Airbus A350 flight from Detroit to Tokyo. And the airline recently introduced the ability to pre-select meals in business and first class. And then there are the controls – which includes the mood lighting throughout the entire suite, as well as the “do not disturb” light that illuminates on the outside of the suite door. When looking to make this booking, I couldn’t find it cheaper than 210,000 Delta Skymiles. Delta has 31 A330-300s in the fleet. And considering you can book this 12-plus hour flight for just 60,000 miles, it’s one of the best values out there to fly business class. The first meal service kicked off with a drink and a small dish of nuts. Ben has reviewed Delta One Suitesbefore, and I couldn’t wait to try it for myself. Delta One customers will enjoy:. A couple of days before my flight, I received an email asking me to preselect my main course. Every bite was pretty good, but not outstanding either. Delta One cabin crew are very well trained and attentive. And we got the hard shell Tumi amenity kits eastbound, soft sided kits westbound. One of the most exclusive cabins in the sky, Delta One® offers a dedicated in-cabin flight attendant and luxurious details that truly make a difference in how you spend your time in the air. However, I won’t be reviewing it, because Delta is abandoning Narita Airport as of March 2020, as they move all their flights to Haneda. But they’re not particularly comfortable, have just decent sound quality, and next to no noise cancellation. I went with the ice cream sundae, which was great. How much additional privacy would the door actually provide? The divider between the two center seats can be lowered. I flew this cabin on the a350 from DTW to ICN in January. A little over a year later, Delta One Suite continues to impress me. Everything about Delta One is designed with a premium experience in mind, and Delta generally succeeds at that, going beyond the amenities and comforts provided by some of its domestic competitors on the same routes. https://www.youtube.com/watch?v=aA6MoteaJwUThis video is sponsored by the … This was one of the rarest steaks I have had. But does it have the service and food to match and compete with the world’s best airlines? Just pull the latch to release it, and then manually pull it shut with your hands. But there was a ton of seating, and nearly every chair scattered throughout the lounge had its own power ports to charge your devices. I would like to subscribe to The Points Guy newsletters and special email promotions. And while Delta started off with pajamas when it launched its Delta One suites back in 2017, it has since stopped. The airline, which is a founding member of the SkyTeam alliance, has 10 domestic US hubs, as well as international hubs in Amsterdam, Paris and Tokyo. In fact, the purser on this flight turned out to be the same one working my first Delta One Suite experience on a flight from Detroit (DTW) to Beijing (PEK). Even though I’d switched seats with another passenger, I was addressed by name each time an F.A. similar meal on Japan Airlines so amazing. Seats positioned closer to the aisle have a small cubby near your feet, but mine had no such thing. To salute the exit from service of an airplane that, in the words of CEO Ed Bastian, helped transform Delta into a global airline, we are republishing the latest — and now sadly last — review of a flight on a Delta 777. Today’s case in point is the most prevelant but often-hated business class seat (a.k.a. I picked suite 2D, in the second row back on the right-hand side of the plane. DELTA ONE … © 2021 THE POINTS GUY, LLC. This bedding is co-branded from Westin’s Heavenly line. So what’s the biggest plus? This dish was definitely tasty, though the fish was a tad overcooked – almost certainly because of the turbulence. Thread Tools Search this Thread Jun 6, 16, 6:52 am #1 BumpMeVoucherMeATL. In fact, it was the best main course I’ve had on Delta in recent memory, and I would order it again and again if I could. Even without those amazing bonuses. Considering many airlines charge based on how much data you use, that’s a great deal. Overall, though, I’m happy I got to experience Delta One Suite for a second time and that the experience was just as good as the first. Delta One A350 – Seating and Interior. I’ve grown quite fond of Delta’s preorder system for business-class flights. On the plus side, Delta’s wooden chopsticks are high quality, and really cool. To start. Luckily, it didn’t take an extraordinary amount of time, and things improved once I got through security, above which was a banner promising a sleek new Delta Sky Way. Neither of us are especially tall (or wide). Required fields are marked *. But I still got a lot of goodies, including a pair of socks, tissues, earplugs, a pen, Kiehl’s lip balm and lotion, a dental kit, hand sanitizer and one of those great Tumi eye masks. We found out firsthand on a recent flight from Tokyo-Haneda (HND) to Minneapolis-St. Paul (MSP) on one of Delta’s retrofitted Boeing 777s, which are sadly being retired soon due to the COVID-19 pandemic. Review: Delta One Business Class Brussels to New York 767-300ER (Pre-COVID flight). But with a movable center divider, it’s easy to either talk with your neighbor or block them from view. The 18-inch screen was a welcome upgrade from what I was used to on the 767s. And while there are some flaws, I found the Delta One suite to be a near-perfect mix of spaciousness and privacy. I gave silent kudos to Delta for providing two pillows for this flight. To the right of the seat was a sconce light that slid open to reveal a reading light. Comfortable, modern and spacious suite product, wonderful crew and tasty meals. Los Angeles (LAX) to Paris-Charles de Gaulle (CDG) 5. Delta often charges exorbitant amounts to fly in one of these suites. booking Delta flights using Virgin Atlantic miles. And then it was time to settle in for the full meal. Despite an extensive design effort spanning years, the seat is widely loathed in travel blog reviews. Delta One v Virgin Atlantic Upper Class Review. This site does not include all credit card companies or all available credit card offers. Luckily, though, there is still a great option for booking premium-class Delta flights: Virgin Atlantic. When I was offered the opportunity to fly on Delta Air Lines’ premium business class offering, Delta One, on a recent trip to and from San Francisco, it was impossible to pass up. Sign up for the TPG daily email newsletter here. I have, however, been lucky enough to experience the Delta One Suite twice since the product was launched in late 2017: The first time on one of the first flights of the first 777s to receive the suites, and then this flight, a little over a year later, also on a 777, thanks to a great redemption. Delta A350-900 Delta’s Atlanta to Incheon flight leaves shortly after midnight, so the timing is a bit odd. This is a product I’ll happily fly over and over again, and thanks to some great redemptions with Virgin Atlantic, I think I’ll do just that. And while they look really nice, they’re just … not. There were stacks of goodies waiting in each suite at boarding. The type I’ve flown most often, though, is the Boeing 767-400, which features Delta’s oldest product, with creaky seats that you can never be too sure will actually recline all the way, comically small and unresponsive inflight-entertainment monitors and worn finishes. Delta One on an A330 is one of the better ways to cross the Atlantic. Delta picked a color scheme and stuck with it. Every flight attendant I interacted with was pleasant and seemed to really want to be there, which is more than can be said of a lot of other airlines. However, Delta’s reverse herringbone on the A330 is arguably one of the better way to cross the Atlantic. I was expecting to do quite a bit of work on the flight, so I loved that I was able to stay fully charged throughout. At bedtime, it was easy enough to recline all the way back into lie-flat mode. Delta has a top-notch business class seat in its Delta One Suites. To each his own! Of the 868 aircraft in … The suites are plenty long, as well. Where we disagree: the cabin overall – I felt claustrophobic and didn’t really fit well. Delta One passengers will find Westin Heavenly bedding including a pillow and duvet at their seat along with headphones, an amenity kit and a bottled water. There are only a handful of routes to Europe on planes equipped with Delta One suites. Once the new Delta One Suites go into service on the route from Los Angeles to Sydney in April, you can book them for just 75,000 Virgin Atlantic miles, versus 120,000-465,000 Delta SkyMiles. And while that’s true, it’s hardly a problem unless if you’ve got a neighbor peering over. It’s a minor drawback in what’s otherwise an outstanding business class seat. I picked the pan-seared chicken, and it did not disappoint. You can read about the ins and outs of Virgin’s Flying Club program here, but the short version is that we found pretty great availability in Delta One for 50,000 miles and $5.60 in taxes and fees. We loved every minute of it although It was only our second time flying business class so we don’t have much of a comparison (the first time was EVA business class LAX-TPE). Delta One International Service Delta operates a plethora of aircraft on international routes and the type of seat, configuration, level of privacy, and comfort can vary considerably. In fact, only the Qatar QSuites are clearly better than the Delta One Suites. I ordered the pork shabu shabu in sesame mustard sauce for the pre-landing meal. It was truly hotel quality bedding, and that makes sense. Please view our advertising policy page for more information. Photo: Jay Singh/Simple Flying The quality of the IFE hardware was vastly improved in the Delta One Suite when compared to older Delta One products. There was a great smattering of new releases, some older classics and full seasons of several TV shows. Delta brands it as Delta One Suites instead of the usual Delta One, begging for increased expectations across the board. There was even a toast bar, which resonated with this millennial. Originally published in October 2019 and written by Nick Ellis, one of the Delta experts on our staff, it describes the experience in the airline’s top premium product, the Delta One business-class suite. The cabin looked fresh and modern, thanks to the new look of the suites and the lighting schemes that Delta put on these retrofitted birds. One was arranged around the main buffet area, and one was tucked into what I guess you could call the back of the lounge, with its smaller, mostly beverage-focused buffet. Sign up for the TPG daily email newsletter here You can read about the ins and outs of Virgin’s Flying Club program he… Los Angeles is a major hub for Delta, and it’s clear the airline’s investing a lot of money and doing a lot of work on its terminals at LAX, but the current state of things is … not great. Luckily, there’s a second set of controls farther down the console wall that was much easier to use. There’s some extra space in here, as well. And after you add in the extra space from the table console, there is plenty of room to stretch out within the suite walls. But while you could push it forward or pull it closer, there was no way to slide it far enough over to the side to leave your seat during meal service. Or the blue backlighting on the front wall of each seat behind the TV screen. Just like on that flight, we chatted about Delta’s aircraft, the suites and the commercial aviation industry in general. Delta One is available on all long-haul international flights that are 6.5+ hours and cross-country flights between JFK and LAX or SFO. It’s not perfect, but Delta’s amenity game is strong in these suites. But you may be able to score a Delta One Suite for even fewer points, thanks to the occasional bonuses when you transfer American Express Membership Rewards points. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. In fact, I found this particular flight to miss the mark compared to my average Delta One experience, namely on catering. It worked pretty well too, though each time I tried to run a speed test it would error out. They’re called Delta One Suites, after all. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. While that means more privacy, it also makes the bed feel a bit more restrictive. Delta is knocking at the door of being one of the best business class offerings with its Delta One Suites. Best of all, the space was absolutely huge – and nearly empty. new facial recognition thing to board, so you didn’t even have to show a boarding pass. The terminal area was bright (thanks to lighting, not natural light, though) and there were plenty of places to shop and grab a bite before a flight. All in all, an improvement over what was there before, but as you stated, in the conversation but not quite there yet. With the seat in the upright position, I could still see pretty much everything that was going on in the cabin, but once I reclined the seat even a little bit, I did notice that it made quite a difference in terms of privacy. Hi, Kyle A one-way ticket in Delta One from DTW to NRT will run you well over $4,000 on most days. Because this flight runs to and from Tokyo, there’s a special Japanese menu available. You can always check in advance to see what is streaming onboard Delta every month. Delta is still one of just a few airlines offering fully closing suites in business class – and it’s the only U.S. airline to do so. But on the 777, it’s the opposite. Most of the flight attendants working the cabin were warm and friendly – especially the purser, who introduced himself to every passenger, was quick with a joke throughout the flight, and ended the flight by walking around with a tray of chocolates. Delta One seat to Europe for just 50,000 miles. Delta’s drink service has been seriously diminished during the pandemic and in Delta One, your only options are small Dasani water bottles, beer and wine. At 5 feet 10 inches, there was no shortage of legroom both while sitting up straight or in bed mode. Dozen travel partners spectacular, drink selection on board this Boeing 777 a... Ac outlets and two can fly in a good true medium – this a. Make this booking, i couldn ’ t dabble the largest, longest-range airplane in the sky t even to. 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